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Elso Personalized Gifts Order Process

You can order through our site here, but we do understand that some people would prefer to just contact us directly an bypass the whole web site ordering procedure completely. Although ordering direct can be a bit more time consuming the plus side is you will be discussing your project directly with a real person.

You can also be assured that you will only be dealing with a single person from start to finish so no worries about someone different jumping in the middle and needing to recap all previous discussions.

Ordering our products though our site is simple, although a little more involved then just putting items into a virtual shopping cart and checking out.

You will need to do a little preliminary preparing prior to placing an order. Our ordering system will allow you to upload your photos, artwork, logos or anything else you want printed right to your shopping cart. Everything we sell is custom printed, to-order. We take a lot of pride in our service & quality of our prints.

The actual ordering process is to simply navigate to the item of interest. There is an order form for each product. The order form will walk you through the process, including the uploading of your images.

Our ordering system will accept files as large as 16 megs, so you can send full size, high resolution images right to our shopping cart.

All products carry a volume discount starting as few as 2 like items.

If you have any questions or need some guidance in obtaining good quality images, please don't hesitate to contact us.

 


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Elso Mug

Follow these guidelines to help ensure the best print possible.
  • If you are sending photos from your digital camera or phone, please ensure your camera setting is "Best" or high resolution.

  • If you are scanning your photos or artwork, please scan at no less then 150dpi, 300dpi or greater is best.

  • If you are sending JPG or JPEG images the file size should be no less then 50K for mugs or other 3-4 inch print size. Full coverage mousepads or other larger prints your file size should no less then 150K. Again, the larger the uploaded file size, the better.

  • TIF or TIFF format is better then JPG but can result very large file sizes. So you may wish to contact us first so when we reply, you will have a direct e-mail to us for sending larger images.

  • If you are working with Adobe PhotoShop, Adobe Illustrator, Corel PhotoPaint or Corel Draw, it's best to archive your work using a "Zip" utility or if you are using Mac then you can use "StuffIt" and send your archived work in it's native format.

  • Adobe PDF or MS Word are not the best choice for sending your artwork, but we can work with them if necessary. You will need to archive MS Word files before uploading.

  • If your design uses any text or fonts, it is best to generate a low resolution JPG that we will use as placement reference and your high resolution layout without your text. You will need to provide your font information or actual font file if you have a specific font you wish to use. Otherwise we will do a close match to your reference jpg copy. In Corel Draw or Adobe Illustrator, you can convert your fonts to curves as an alternative to sending us your font file.
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    None of the above steps are absolutely required, they are just a guide to assist you in preparing for the best possible prints obtainable. There is a fine line between "Good" and "Best" and we always strive for "Best". Please, if you have any questions about preparing your images for print, do not hesitate to contact us.

    We are right here and ready to assist you any way possible. As an alternative, if you are short on time, you can always send us a general e-mail from our contact page.
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