Upon successful checkout, a customer will be issued an invoice. Typically, this invoice accompanies the shipment when the shipping address matches the buyer’s address. Nevertheless, if the shipment is bound for an alternate address, the invoice will be dispatched separately to the buyer and not enclosed with the shipment. When the checkout is completed, customers will receive an invoice. This invoice is usually included with the shipment if the shipping address is the same as the buyer’s address. However, if the shipment is going to a different address, the invoice will be sent directly to the buyer and will not be included with the shipment.

Rest assured, our prices are transparent with no hidden fees. What you see is what you get – no extra charges. Plus, helping with design layout is on us, at no additional cost (within reasonable limits).

Small orders (6 or less) are typically printed and shipped the following day.

Medium orders (36 or less) typically print and ship within 4 to 5 business days

Large order delivery time will be quoted on an as need basis but will typically take a week or more.

Delivery time would vary due to quantity and our current workload.

Of course. You will have the choice to for us to use USPS priority mail or FedEx at their real time rates.

Due to the nature of our custom printing of physical items, all sales are final. Of course if there is a problem, we will do what we can to make it right. Also, please check out our shipping policy.

Yes, with exception to mugs containing any metal or metallic like some of the gold trim beer steins or stainless drinkware. These should not go in a microwave.

Customers can conveniently collect their orders at two popular spots in Concord, NH, to avoid shipping costs as we do not operate a physical store for walk-in customers. The pickup locations are the South Street Market at 47 South St and Seams To Fit at 155 Manchester St, Concord, NH 03301.